Frequently Asked Questions

Q: Do you really make all the products yourself?

A: Absolutely. Caroline's Dream is a one woman operation. I do all the formulations, production, shipping/delivery & marketing. I have been known to ask friends and family over to help me put on labels during the holidays but otherwise, it's all me. 

The one exception: I don't make the Shea Butter Soap.

She Butter Soap

Q: What do you mean when you say your products are really concentrated?

A: You can use less of my skincare in comparison to big commercial brands. Only a small amount of my creams are needed to cover a large area of your skin or two swipes of deodorant per armpit... you get the idea. Caroline's Dream products last longer so they are good for your budget and are far more effective.

 Calendula Cream

Q: What is up with the statement on the shipping note cards about shipping creams in cold temperatures?

A: When creams are shipped or stored in sub-zero temperatures, the coconut oil can solidify to form small harmless beads. These are a temperature reaction and will smooth out easily into your skin upon application. Keep in mind, it might not happen but is a possibility if temperatures are below zero for weeks in New England winters.

I hate when anything interferes with the smooth texture of my creams but I am not willing to add artificial emulsifiers that would then be absorbed by your skin to overcome a few weeks of cold weather.

 All Products

Q: I am not sure which cream to choose for my skin. Should I get a Caroline's Sampler?

A: A Caroline's Sampler has a travel size jar of each of my face & body creams plus a foot cream. It is a great way to discover your favorite cream and the sampler is much less expensive then buying the jars separately. I like to reward the adventurous spirits.

Caroline's Sampler

Susan Shashok
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Dangerous chemical, Triclosan is banned in soaps - but it's still out there.


Triclosan Quartz

A banned chemical in anti-bacterial soap is still lurking in practically everything else Americans buy

By Lila MacLellan for Quartz

The US Food and Drug Administration’s recent ban on the chemical triclosan from household antibacterial soaps was a long-overdue victory for public health advocates, worried parents, and vigilant consumers.

Less noticed was the fact that the ban only affects a tiny portion of the products on the market containing the chemical. Triclosan—which in animal studies has been shown to act as a hormone disruptor and raise the risk for all sorts of health and development problems—is still rampant in countless other self-care products in the US, including after-shave, moisturizers, deodorants, body sprays, face masks, dry shampoos, and hand sanitizers, and even a popular toothpaste Americans ingest. It—or one of its chemical cousins—is also often found in “germ-fighting” or “anti-bacterial” versions of just about any type of household product you can imagine: toys, knives, clothing, mouse pads.

Read full Article and learn more about Triclosan in your life!

Susan Shashok
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Valley Voice Article

Blending Inspiration, Environmentalism And Social Responsibility In Caroline’s Dream

Tuesday June 14, 2016

By Cookie Steponaitis

 Susan and Caroline's Cruiser

Susan Shashok is like many Vermonters who were raised with a love of the environment and knowledge that handcrafted was best and as a child visited her grandmother and learned an immense amount about medicinal plants and home arts. “My grandmother Caroline was my inspiration,” explained Susan Shashok. “I remember her incredible knowledge of medicinal plants and her beauty regime that included products all from nature.”

Continue reading article

Susan Shashok
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by Daniel Curtain Jr.

With warming spring weather and everyone taking to the outdoors for ever more riding, the activity we all love and the resulting increased sun exposure can take its toll on our skin. Skin care and cycling are common bedfellows, with everything from chamois creams and embrocations to sunscreens and special detergents to clean technical wear.

But what about repairing damaged skin either from exposure to the elements or the inevitable tumble riders tend to take?

Caroline's Dream has a line of products designed to restore damaged skin. The company is run by Susan Shashok, but takes its name and ethos from Shashok’s grandmother, whose use of medicinal plants and home remedies inspired Shashok. Combined with her own background and search for products effective on sensitive skin, Shashok created Caroline’s Dream to offer products that are both effective and ecologically sound.

All Products Caroline's Dream

Caroline’s Dream is based in Vermont and takes some of its community-based cues from Shashok’s time at Ben & Jerry’s, the ice cream maker. Caroline’s Dream products feature thoughtfully sourced ingredients and materials. And Shashok, an avid cyclist, even uses a cargo bike as the company vehicle.

We have a few of the Caroline’s Dream products in for testing, including their Lavender + Sandalwood Cream for dry, damaged skin, which also touts anti-inflamatory properties and is said to be ideal for sensitive skin, the Super Skin Salve designed for severely cracked skin but also good for sunburn and scrapes, the company’s Super Skin Salve, Caroline’s Dream lip balms.

We’ve already taken a liking to the lip balms, which are not as soft as many others on the market, and the Super Skin Salve which has greatly helped with dry hands, albeit leaving a sheen on the skin. And we used the Lavender and Sandalwood cream after a long weekend in the saddle at a training camp and the cream cleared an irritated spot in just two applications.

It goes without saying that riders in particularly sunny climates would serve themselves well to protect their skin while out. But each of us also knows that sometimes we need some after-the-fact care. We’ll be testing the Caroline’s Dream products and will be bringing you a full review in the future.

Susan Shashok
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Wondering about tree nut allergies and Sweet Almond Oil as an ingredient?

Updated May 2021

Navigating food allergies for yourself or a family member can be scary, daunting and fraught with misinformation. I don't make this kind of statement lightly since I know all about it. My eldest son, Nikolas was diagnosed with a tree nut allergy over 17 years ago when he was in elementary school.

I was several years into Caroline's Dream production and my first thought was how many gallons of sweet almond oil had touched my hands, kitchen counters and my son during those years. Had I been causing or complicating his reactions all this time?


Luckily, our allergist was quick to explain that the protein in raw nuts is what was triggering my son's skin reaction and that the heat produced during the process of expeller pressing almonds (mechanically grinding and compressing), neutralizes the allergen protein from the resulting oil. What a relief to be able to know the oil I was using in my products was safe for him to touch.


Nik & Alex Shashok


My business continued to grow along with my sons (that's Nik above with his younger brother, Alex). I never took any extra precautions using Sweet Almond oil as an ingredient and both of my sons enjoy using my products. their favorites are Calendula Cream, Super Skin Salve and Deodorant.

In high school, Nik found that he could eat small amounts of tree nuts without resulting in a reaction. He doesn't worry about eating nuts anymore. 

Every family is different and I respect all the parents out there making the best choices they can for their loved ones. If you have specific product ingredient concerns, please ask, I love answering questions!



Susan Shashok
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